FAQ

How long will my painting take?

Between 1-8 weeks depending on the painting size and my schedule. If you need your painting for a special day I will prioritize accordingly to make sure you have it on time.

Christmas is a busy time to avoid disappointment make sure you order early. 

How do I pick a photo?

Higher quality images are preferred. Photos with a clear shot of your pets face / body are ideal but I can work with whatever you have. The more photos the better but I can work with 1-3 Photos. 

We also offer a reference photo service where we can come to you and get the shots we need . (Local Ottawa Area only)  

What if I want my two pets painted together but don't have a good picture with them both in it?

 I am able to combine photos in my paintings! However it is a little tricky so I may request multiple photos

What if I want a bigger size?

I love working on special projects especially larger sizes please email for a personalized quote

Do you offer shipping? 

Yes!  I offer free shipping Canada wide. A flat rate of $24.99 to the United States  and I can ship worldwide. If you'd like a quote for International shipping please get in touch  

What medium do you paint in?

I paint with acrylic paint on gallery wrapped canvas 

 Do you paint people? Yes however this is a case by case basis. Your reference photos must be excellent. Please contact to discuss your project 

Do you offer framing?

I do not offer framing services however my work can be displayed frameless for a modern look OR I can refer you to local framing shops I would recommend 

I would like a large scale project multi animal portrait how can I order?

For Large scale projects please contact for more information

How do I order?

Either through my online shop or via email: info@whitedogpetportraits.ca